Customer Reviews

Customer Reviews

We pride ourselves on our customer service - read our reviews and see why our customers love us!

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Gareth Paterson

Gareth Paterson

5 star 3 weeks ago

I recently purchased a Renault Master from Online van and car. The service I received was first class from start to finish. This is an honest and professional family run business and I would have no hesitation in buying from them again!

kevin longman

5 star
2 weeks ago

Steve and the team were excellent to deal with. The are helpful, knowledgeable and pleasure to do business with.
I can highly recommend them if you are looking to purchase a genuine vehicle at a fair price.
Kevin

George Atkinson

Testimonial
Testimonial :Steve and Debble, thank you for the exemplary service. The turnaround preparing my sonâ Ls car and very prompt. I will look to you again when I want another vehicle.
Source = www.onlinevanandcar.com

Alex Mylonas

5 star 5 weeks ago
Great experience buying from the Team. Had some issues with finance company but the team were patient and helped with various requests.

Darren Coker

5 stars 5 weeks ago
Fantastic service, friendly and helpful and made the sale very easy 👍🏼

Michael Caddick

5 stars 3 weeks ago New
I have bought several vans from Steve and Debbie at Online Van and Car in Ringwood. Exceptional service every single time and nothing is too much to ask. Fantastic company.

john smyth

5 stars
Bought a pick up truck from steve and Debs and found that the service was first class, they went above and beyond to make sure i got the best deal possible and i would recommend them to anyone, and aleady have. Many thanks to you both.

Joseph Reid

5 star
Outstanding service, Steve and the team went above and beyond. So Stoked for my Caddy cheers again. Would Recommend, extremely professional.

matt Ashton

***** 2 days ago
Steve, Debra and Mike are a credit to the trade. A welcoming showroom environment with no hard sell and they have been good to their word in sorting out a few minor issues prior to collecting the van. Very good service, when I'm in the market for another van they'll be top of the list to contact.

Penny Beatham

***** 2 weeks ago New
Wonderful service. Delighted with the van we bought as is "Mummy" who can get in and out of it.

Dave Mills

***** 23 hours ago New
Big thank you to Debra and Steve for making it so easy to work with buying my Custom van, transaction was double smooth and no hard sell, Steve doesn't sell to you, you have to buy it. he points out his wealth of knowledge and you make your mind up, my son was so pleased he now is going to purchase his daughters car from here.
I don't normally write these but is was so pleased with my purchase. Please don't tell Steve but I got a bargain.

Regards Dave from Barton on Sea

ANGEL

***** 2 hours ago
I recently bought my first proper working horse from them . I'm glad that I used their service . Everyone in the office was smiling and helping , each of my questions was answered and all of my needs covered .
Van is 10000% spot on .
200% I'll choose them again next time .

Thank you very much .
Angel .

Harry Noakes

*****
Debs, Steve and Mike are everything you could ask when buying a car, van or camper. Warm and friendly, straightforward and with absolute integrity. They are particular in how and what vehicles they source, the car I purchased from them was in absolutely mint condition, exactly as advertised. They don't oversell, a welcoming place to do business. Would highly recommend.

JAZ DEPHU

5STAR 3 days ago
A friend Damian Pixley from South Pole Cleaning recommended a place that does vans. Steve and Debbie showed Damian their extensive stock and they offered me a van that fitted my budget, a 1 owner Vauxhall Sportive 2019 van which we agreed a deal on. As I was 1.5 hrs away they agreed it all by email and phone and arranged for the van to be chekced over cleaned with a new Mot 2x new front tyres and even put new trims from Vauxhall on the front as they were stuffed.Then it was arranged for it to be sign written. They even arranged the finance looking at 20+ so lenders to find the best deal. Will definitely recommend them and be buying another for the fleet. Phil from Eye Catcher signs did the sign writing the next day fitting me in urgently and as you will see it looks great. thanks again Steve & Debbie. Best regards
Jas Dephu from Absolutely Clean

Jonathan Fontaine

An excellent experience, Steve & Debra were very helpful, not pushy and we ended up buying a very nice small van which (so far) we are very pleased with, we will absolutely go back when it is time to upgrade"¦ 5 star!!

harriet duke

Harriet Duke
5 star
An absolute pleasure from start to finish. Steve, Debbie and Mike were delightful to do business with and we'd highly recommend them to anyone. Nothing was too much trouble. Great communication too. Thank you for helping us to get a fab first car for our son.

Tony Mason

Testimonial :Just like to say thank you. The blue 19 reg T6 camper van we bought in July has been brilliant! We used the van alot this summer we\'ve been to Wales, Cumbria and Yorkshire in August and just come away from BusFest last weekend.

Jamie Whiteley

11 reviews "¢ 2 photos
Review left by Cousin Billybob
starstarstarstarstar 11 mins ago
I'm really pleased with my T6 LWB Transporter that I purchased from Onlinevancarandbus. Despite buying over the phone and travelling down from London, the van was as described and more importantly for me, it had a full VW main dealer history. Would be happy to recommend their services. My tip - make sure you call before you travel, as stock gets sold quickly.! Jamie

Dawn Cornish

I was worried about buying online but Steve and Debbie were just brilliant. Excellent service and communication. Honest and upfront. The van is great. I'd been looking for the right van to convert into a horse box. Delivery was arranged by Debbie and it went directly to the company who are doing the conversion for me. They inspected it for me and gave it a big thumbs up.

ambrose

Amb "Too Fly" S


Picked up our new van for our fleet from Steve and Debbie over the weekend. Very happy with the purchase and the quick turn around. All additional vans on our fleet will be coming from Steve & Debbie. Very satisfied customer.

Penny

Subject: Fabulous!



Hi Steve !

Thank you for all your help with the van "¦ husband now very impressed!

Could you thank Debbie and Mike as well.

I managed to make it home without crunching the gears and only forgot once that it wasn't automatic! 😬😂

Thank you again for being brilliant



Regards

Penny x

Steve Thomas

:What an end-to-end service of excellence! start to finish was so slick from choice of vehicle to delivery and handover with straight forward talking, honesty and the ability to go with extra mile. thank you!

lily parker

We visited Tms vans and cars to look at a Range Rover sport, we were instantly welcomed with great team. Steve and Deb were very helpful and knowledgeable and helped us every step of the way to get our new car. Couldn't be happier with our purchase and experience. Thank you Again!

Ben v

Would highly recommend this company very informative and trustworthy Steve and the other staff could not be more helpful with continuous updates on the process from the viewing to delivery of the vehicle. When its time for an upgrade will not be hesitating to going back to TMS to help me find another new vehicle. 10/10 for service,display of high quality vans.

Richard Macaulay

I brought a Vauxhall Virvaro here and I couldn't be happier with the service Steve and Debbie provided me with. I can't recommend them and their business enough!

PHEOBE SEPHTON

Hi Steve,

Phoebe Sephton here, the proud owner of a silver Ford transit custom! Thank you so much for making it possible for me to buy. I love it! It's not a camper yet but it gets me from A to B and moved stuff around, so two out of three objectives completed already!

Walton mckee

.. I searched for a transit custom sport in the UK and came across Steve in Hampshire with a 2018 sport with 12k miles. I contacted him and immediately felt confident in dealing with this company as I am 450 miles away in Northern Ireland. I purchased the van over the phone, arranged a flight to Southampton to see the van. I wasn't disappointed and was delighted with my purchase! Steve and Debbie where a pleasure to deal with and I have recommended their garage to some of my business colleagues back in NI. Many thanks for Start Solar, Walton & Andrew

leigh Exton

We are absolutely in love with our new van and can't wait for our 1st road trip with the doggies. We can't thank Steve and Debbie enough for their help in us achieving this bucket list goal. They were very professional, honest and very welcoming. We would 100% recommend them to anyone that is looking for a new vehicle.